Privacy and data protection policy
PDFUAE is an independent PDF tools platform in the United Arab Emirates. We minimise personal data and do not sell or rent customer data or documents.
Privacy and deletion requests
Use the dedicated privacy address. Do not attach a PDF or identity document until an appropriate verification method is requested.
Use sensitive documents carefully
Do not submit highly sensitive data or process another person's documents without authority. Local browser tools are the preferred option for sensitive files. Never send passwords, identity documents or secrets to the automated assistant.
Data we process
- Account email, display name and a one-way derived password value.
- A secure session token and limited sign-in security records.
- Tool settings, plan and quota information required to provide the service.
- Files only when the user explicitly chooses a server-based operation, plus basic type and size metadata.
- Limited security events such as upload, download and deletion status.
Local and server processing
Supported merge, split, rotate, numbering, watermark and inspection operations run in the browser and do not upload the file. The experimental automation endpoint sends a PDF temporarily to the server for selected steps and does not retain it after the request completes.
Privacy-safe measurement and business enquiries
We measure broad first-party events such as opening a tool, selecting a file, success, failure and download. Google Analytics loads only after consent and may then receive page, tool-result and general purchase events without file names, file contents or card details. Advertising storage, advertising user data and ad personalisation remain denied. Campaign parameters may be recorded in aggregate to understand which page or channel led to a visit or business enquiry. Business enquiry details are deleted after 12 months unless an active follow-up or legal obligation requires a shorter or longer period.
Template-store measurement
We measure catalogue, product, preview, download-start and successful pack-request events. Only the public product identifier is recorded; we do not receive or store anything you later type into a Word or PDF file.
Payments and sharing
When checkout is enabled, card details will be entered on the payment provider's secure page and will not be stored by PDFUAE. Hosting, AI and payment providers receive only the minimum information needed for the specific service the user chooses.
Your choices and requests
Subject to applicable law, users may request access, correction, deletion or restriction through our contact page. We verify the requester's identity before handling account data.